Read the Terms & Conditions for your stay with Otway Escapes (Otway Valley Views, Otway Escapes The Love Shack & Love is in The Airstream) luxury holiday cottages and glamping. Includes helpful emergency information and other things you should know about your reservation and booking payments.
Check in is from 3.00pm (1500 Hours), check out is 10.30am (1030 Hours)
Please see the individual accommodation details for Facilities and Inclusions...
Current Tarriffs and pricing for extras, discounts or package upgrades is quoted when you check availability and book online via our secure reservation system.
Please refer to the services page for details of accommodation packages and any specials currently being offered by Otway Escapes.
Otway Valley Views, Otway Escapes "The Love Shack" & Love is in The Airstream.
Full payment will be made at the time of booking. Payments may be made by Credit Card (Mastercard or Visa). Note: These payments will attract a 1% Surcharge
If you choose to book using a Debit Card, the same terms apply as above, however you will be required to provide a $400.00 cash Bond on arrival. If the property is left in an acceptable condition on departure the Bond will be credited to your Debit Card.
Credit Cards are processed manually and using our secure online reservation system is not an indication of a confirmed booking. Confirmation will be issued by e-mail once your payment has been cleared.
More than 30 days notice - full refund, less a $100 administration fee, or you are welcome to select another date to stay (subject to conditions and availability).
Less than 30 days notice - 100% payment of period booked will be forfeited.
We strongly recommend travel insurance to cover cancellations due to unforeseen circumstances.
According to the Country Fire Authority (CFA), all of Victoria is at risk of bushfire, including communities near bush, grassland and the coast. Suburban homes can also be destroyed by bushfire.
While we make every endeavour to be prepared Otway Escapes (Otway Valley Views, Otway Escapes Love Shack and Love is in The Airstream) does NOT have expertise in the prediction or defence against bushfire.
It is your responsibility to monitor the media to be aware of environmental conditions and the predicted fire danger rating to ensure your safety is maintained. The new fire danger ratings will be issued 3 days in advance.
Under the new fire danger ratings, following Black Saturday the CFA’s policy is:
Code Red (Catastrophic): Vacate the property the night before at the latest.
Severe or Extreme: The safest option is to leave your accommodation early in the day if you are staying in a bushfire prone area.
If you plan to travel anywhere on a Catastrophic or Extreme day listen to Radio 774 am to receive information on current conditions. If in doubt ring the bushfire info line or consult local police for an update.
Bush Fire Contact Details:
In agreeing to attend accommodation in an area of potentially high fire risk, you agree to hold harmless the Otway Escapes (Otway Valley Views, Otway Escapes Love Shack & Love is in The Airsream) its operators, managers or owners from any legal liability, claim, responsibility, course of action of what ever kind in respect of any property loss, personal injury, damages, economic loss or similar which may result from fire or associated impacts.
Otway Escapes (Otway Valley Views, Otway Escapes Love Shack & Love is in The Airstream) reserves the right to cancel any booking if authorities classify a day to be rated Code Red (Catastrophic) or Extreme. Alternative dates will be arranged that will be mutually agreed by both parties.
A charge will apply for loss, theft, or damage to Otway Escapes (Otway Valley Views, Otway Escapes Love Shack & Love is in The Airstream) properties. The amount charged would be equivalent to the loss, theft or damage incurred.
Lost keys cost - $50.00
Linen that cannot be laundered clean will be charged at the rates below
Towels -$60.00 Bed Sheets - $30.00 Pillow Slips - $20.00 Towelling Gown or Kimono- &120.00
Otway Escapes (Otway Valley Views, Otway Escapes Love Shack & Love is in The Airstream) reserves the right to claim the value of the damage from the guest, or deduct it from your nominated Credit Card.
In agreeing to attend Otway Escapes properties (Otway Valley Views, Otway Escapes Love Shack & Love is in The Airstream), the Occupier covenants that upon entering into occupation the Occupier accepts full and total responsibility for occupation and for any event or incident which may arise as a consequence of or during such occupation. The Occupier indemnifies the Owner against any claims or matters whatsoever in relation to the use of the occupation.
Housekeeping: Housekeeping every four days is included in the price. Additional servicing is available on prior request for an additional $100.00 per service.
Energy Conservation: When not in residence can you ensure that all Electrical Appliances are turned off.
Rubbish Removal: Please place all rubbish in the provided bin in the Kitchen, and any excess in the bins at the entrance to the property.
Cleanliness: The premises must be left clean and tidy. Furniture and Crockery left in the position they were found. A charge of $100 will apply if the above conditions are not met. Otway Escapes (Otway Valley Views, Otway Escapes Love Shack & Love is in The Airstream) reserves the right to claim the cost from the guest, or deduct it from the nominated Credit Card.
Smoking: Otway Escapes Cottages and Glamping are smoke free premises.
Pets: Unfortunately Otway Escapes Cottages and Glamping cannot accommodate pets.
Lost Property: Can be returned to owner at owners cost.